Terms and conditions
We accept payment by Paypal (credit cards or PayPal balance accepted).
Damage or Shortage Of Shipment
Claims for damage or shortage must be notified to us within three days of receipt of goods and, where requested, confirmed in writing within five days. Failure to notify us in time may result in the rejection of a claim.
Please refer to our Returns Policy.
Out of Stock / Back Orders
Occasionally some items may be out of stock. If we are unable to supply all the items you have ordered, we will advise you accordingly.
Expos and Shows
We exhibit at various Shows in Sydney and Melbourne from time to time. Please contact us if you would like further details of the dates and our stand numbers.
Australian Consumer Law
For Australian purchases, our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Returns Within Australia
If there are any agreed claims for faulty or damaged items within the warranty period, then we will pay the return postage cost of shipping the tank from anywhere in Australia to our service depot in Sydney. After we have received the returned item, the purchaser has the option to pay $15 for freight of a replacement product to them anywhere in Australia or alternatively (on a case by case basis) we may agree to process a refund. Note that returns must be backed up with photo and/or video evidence of the problem. Please contact us if you wish to lodge a claim.
Returns Outside Of Australia
If there are any agreed claims for faulty or damaged items within the warranty period, then the customer will need to pay the return postage cost of shipping the tank to our service depot in Sydney (or the USA). After we have received the returned item, the purchaser has the option to pay for freight of a replacement product to them at their expense, or alternatively (on a case by case basis) we may agree to process a refund. Note that returns must be backed up with photo and/or video evidence of the problem. Please contact us if you wish to lodge a claim.
We respect your privacy. We do not sell or loan any identifiable information regarding our customers to any third party. Any information you give us is held with the utmost care and security.
All prices quoted are in Australian dollars and are including GST.
Prices are subject to change.
Some items may vary slightly from images shown.
General Terms and Conditions of Trading
These Terms shall be governed and interpreted according to the laws of NSW. JINX LUMINOUS JELLYFISH® and the Customer consent and submit to the jurisdiction of the Courts of NSW. Notwithstanding that any provision of the Terms may prove to be illegal or unenforceable pursuant to any statute or rule of law or for any other reason that provision is deemed omitted without affecting the legality of the remaining provisions and the remaining provisions of the Terms shall continue in full force and effect.
Restrictions on use of content and intellectual property of the web site
All materials, text, graphics, information, software and advertisements on the web site are Copyright © to its respective owners.
The content is protected by International and Australian trademark and copyright laws. The contents of the web site is published in real-time, must not be copied, reproduced, modified, republished, uploaded to a third party, transmitted, posted or distributed in any way, electronically or otherwise, without the express authorisation of The Project, except where authorised on the web site, or is expressly authorised in writing by The Project or its authorized partners or members. Strictly on the condition that users keep all content intact and in the same form as presented on the web site (including without limitation all copyright, trademark and other proprietary notices and all advertisements), users may:
a) using an industry-standard Web browser, download and view the content for personal, non-commercial use, or
Advertising, links to third party websites and e-commerce offers
Limitation of Liability and Disclaimer
The Trade Practices Act and similar State and Territory Legislation in Australia may confer rights and remedies on the user in relation to the provision by The Project of goods or services on the web site which cannot be excluded, restricted or modified (“Non-excludable Rights”). The Project does not exclude any Non-excludable Rights but does exclude all other conditions and warranties implied by custom, law or statute. Except as provided for by the Non-excludable Rights: a) all Content is provided “as is” and without warranties of any kind, either express or implied, b) The Project and its suppliers expressly disclaim all warranties of any kind including but not limited to implied warranties of merchantability and fitness for a particular purpose, c) The Project does not warrant that the functions contained in any content or any public interface or user access to the web site will be uninterrupted or error-free, that any defects will be corrected or that the web site or the server which stores and transmits content to the user are free of viruses or any other harmful components, d) The Project does not warrant or make any representation regarding the users access to, or the results of the users access to, the web site (including any related or linked websites) or any content in terms of correctness, accuracy, timeliness, completeness, reliability or otherwise, and e) the user (and not The Project) assume the entire cost of any necessary verification, maintenance, repair and/or correction of any relevant content. Under no circumstances (including but not limited to any act or omission on the part of The Project) will The Project or its partners or members be liable for any indirect, incidental, special and/or consequential damages or loss of profits whatsoever which result from any use or access of, or any inability to use or access, the web site or any content. The user expressly acknowledges and agrees that The Project does not exert control over users of the web site and is not liable either for their opinions or their behaviour including any information and/or advice and any defamatory statements or offensive conduct. To the fullest extent permitted by law, The Projects’ liability for breach of any implied warranty or condition which cannot be excluded is limited at the option of The Project to the following: in the case of services supplied or offered by The Project, (a) the supply of the services again, or (b) the payment of the cost of having services supplied again; and in the case of goods supplied or offered by The Project, (c) the replacement of the goods or the supply of equivalent goods, (d) the repair of such goods, (e) the payment of the cost of replacing the goods or acquiring equivalent goods, or (f) the payment of the cost of having the goods repaired.