Warranty Information

Warranty Information
JINX Luminous Jellyfish®

The JINX LUMINOUS JELLYFISH® lamp is manufactured with high quality components and should provide many months of continuous trouble-free operation. In addition to any retailer warranties or offerings, STRATEGIES UNLEASHED Pty Ltd T/AS Groovy Gadgets (the manufacturer/importer) agrees to extend the warranty of this product to 2 years from the date of purchase.

If you wish to take advantage of this offer, please read the following terms & conditions which apply to this warranty program:

  1. Purchase details are required to be registered within 30 days of product purchase to be eligible for the extended warranty program. To do this, please click on Warranty Registration.
  2. Freight charges for returning and collecting the item will be borne by the customer.
  3. The warranty applies to defects in material and workmanship under normal use and includes manufacturer component defects such as pump, LED and switch failure. It does not apply to goods that have been damaged or mishandled by the customer.
  4. At the importer’s discretion, in the event of a claim the importer may choose to repair the item or replace it.
  5. To raise a warranty claim, please click on Make a Claim and fill in the form. Please clearly provide your claim details and we will contact you to discuss the matter.
  6. The purchaser agrees that from time to time they may receive marketing in relation to new products or associated offerings, and may unsubscribe at any time.
Please note: for Australian consumer purchasers our goods come with guarantees that cannot be excluded under Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any reasonable foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

If you have any questions regarding the warranty process, please feel free to contact us.

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